How to make a return?

Online shopping should be convenient – even when you need to return something.That's why we've simplified returns to the bare minimum.No printing documents, no lengthy forms and no unnecessary formalities.Just a few simple steps and you're done.

As a

Registered Customer

As a

Guest Customer

Step 1

Step 2

Select the reason for the return and add the return

Step 3

Select and pay for the return delivery. Save the digital return code you receive

Step 4

Pack the parcel, place the digital return code on it and take it to any parcel locker

Step 1

Check the status of your return or order without logging in

Step 2

Enter the order number provided when placing the order

Step 3

Enter the email address provided when placing the order

Step 4

Enter the authorization code received by email, then follow the same steps as a registered customer

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